We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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Still processing data up to and including the 20th.
Posted Nov 21, 2024 - 09:26 CET
Update
The process of updating the data is taking longer then expected. Data up to and including the 20th is still being processed. We keep monitoring the results.
Posted Nov 20, 2024 - 16:25 CET
Monitoring
We implemented a fix and monitoring the results. The last data will be updated throughout the day
Posted Nov 20, 2024 - 09:08 CET
Identified
A fix has been implemented. We expect the data to be available 20-11.
Posted Nov 18, 2024 - 16:29 CET
Investigating
Conversational AI Cloud (longterm) dashboards could be missing data from 16 and 17 November 2024. We are currently investigating.
Posted Nov 18, 2024 - 13:37 CET
This incident affects: Conversational AI Cloud (CMS).
